Monday, February 26, 2007

GroupThink(ing)



You might not even realize it, but you spend a lot of time working in teams, groups, and organizations. These are all “systems” of people that manage various tasks under common goals and purposes. In fact, you are probably in more groups then you even realize: work, family, sport, hobby, support, study, religious… the list of group types could go on and on. Social systems are a crucial and intricate part of daily life, but perhaps under-acknowledged.

Each class that you enter is a group. You and your colleagues have registered for a course, each course has a specific goal (example: to learn about basket-weaving). From there, you might even be separated into subgroups or “task groups” to tackle various projects. We all go through it and we all have group horror stories about members who sabotaged projects with power-hungry tendencies, or worse, with apathy. Often we are left dreading the next group project.

Most employment scenarios involve groups. Whether you’re the “Fry-Guy” at McGreasy’s or the head surgeon in the Emergency Room, whether you are a cog in a multi-national corporation or the leader of a grassroots community organization, chances are most of us end up in work teams, boards, or committees. We are evaluated upon our abilities to be a “team-player”, and success is rewarded to those who embody the group norms and values. Yet often we don’t share the values of our places of employment, and end up counting the days until we can give our two-weeks notice.

Furthermore, our families are groups. Whether you like your relatives or not, they are a group of people working together with a common purpose. What is this purpose? At the core it would be survival (food, shelter, water), but other key pursuits are often present, such as affection, kinship, and, on a rare occasion, intellectual and emotional growth. Yet even if we’ve had our basic needs provided, family gatherings can be disasters waiting to happen.

Sometimes the toughest aspect of groups is the lack of choice. We are often assigned to teams; frequently, group placement is random or simply by registration, leading to groups where members have conflicting goals, interests, or values. Additionally, it becomes frustrating when we are in situations where we are not heard or given space to share thoughts or emotions. It is easy to feel silenced in groups.

Unless we chose a life of solitude, which sometimes has its appeal, it is inevitable that we will be living and working in teams. Yet “group-hate” seems to be extremely real in North American culture. What makes us so distrusting to groups? Why do we find groups to be frustrating or irksome? Are groups simply a “necessary evil”?

Yes, groups are necessary. No, they don’t have to be traumatic or painful.

One solution to “group-hate” is knowledge of self. When in a group, it is important to know what your goals, expectations, and needs are within the group – are these congruent with your group members? Conflict often originates when people have incompatible desires with the interconnected members of the group. Ability to communicate becomes crucial.

Another factor in dealing with “group-hate” lies in educating oneself about the group process. Increasing evidence supports the notion that those who receiving training and learn theories about group development are less likely to experience dreaded “group-hate” syndromes (after taking courses in group-development, I can attest to this). Acquired knowledge means being able to diagnose problems, to intervene when necessary, and ultimately the power to influence what is occurring. Informing oneself is empowering oneself.

So as we hit mid-semester, and projects are in full swing, I hope that you are surviving your group experiences. They can be challenging, but they don’t have to leave scars.

At the risk of doling out unsolicited advice, I will leave you with a quote from psychiatrist and holocaust survivor Victor Frankl – “The last human freedom is to choose one’s attitude in any given set of circumstances”. We may not have chosen the circumstances for our school, family, and work groups, but we can choose our behaviours and attitudes.

Chose wisely.

2 comments:

Anonymous said...

I think to some extent "group-hate" is a product of the I-don't-need-anyone, I-can-do-it-on-my-own notion that so insidiously fools the individual into believing his or her innate ability is all and is enough, and that asking -- or worse, needing -- the help of others is a sign of weakness.

Ideally, members of a group identify the others' strengths, and find a way to complement each other. In the real world, however, it's easy to let resentment take hold, and become jealous of the others' talents.

But even though I learned long ago that there's strength in humility, I still hate group projects, especially when you're trying to work in a wireless zone (e.g. all of Concordia) and the token slacker spends the whole time chatting on MSN and writing on Facebook walls. Ah, technology!

Unknown said...

Hmm... perhaps a course in Group Theory can also be of value.